Troubleshooting & FAQ
If something isn’t working as expected with PeakHour, start here. This section covers the most common questions and problems, protocol-specific troubleshooting for SNMP and UPnP, and how to gather diagnostic logs when reporting an issue.
Frequently Asked Questions
Section titled “Frequently Asked Questions”- FAQ — what PeakHour is, beta testing, configuration, device compatibility, and purchasing & licensing.
Troubleshooting
Section titled “Troubleshooting”- Common Issues — jagged graphs, inaccurate readings, and how to gather diagnostic logs for support.
- SNMP Troubleshooting — problems monitoring devices over SNMP.
- UPnP Troubleshooting — problems discovering or monitoring your router over UPnP.
Reference
Section titled “Reference”- Reference — explanations of SNMP, UPnP, SNMP communities, high-capacity counters, and how usage monitoring works.
Was this page helpful?
Found something wrong, unclear, or out of date? Let us know and we'll fix it.